Charging credit terms and conditions

 

1. Charging credit is applicable only at the Sime Darby’s subsidiary – Bow Ma Motors (South China) Limited ("Sime Darby")’s charging stations located in Hong Kong SAR:
HK Island: AIA Tower, Convention Plaza, Hang Lung Centre, Hopewell Centre, K11 ATELIER King's Road, Kornhill Plaza, Lee Garden Three, Peak Galleria, The Centrium
Kowloon: 83 King Lam Street, Gala Place, K11 Art Mall, K11 MUSEA, Kwun Tong Plaza, Olympian City 2
New Territories: KOLOUR Tsuen Wan, MCP Discovery, Panda Place, tmtplaza Phase 1
 
2. Charging credit is not applicable to Sime Darby House charging station, Tsuen Wan.
3. Charging credit is only available to SD Charging mobile app members, and can only be used via SD Charging app.
4. Charging credit is valid for 24 months from the date of purchase. Any unused Charging credit is invalid and will become void after the expiry date.
5. Charging credit can be used at Sime Darby charging station(s) within the validity period for the charging fee and idle fee. Every 1 charging credit is equivalent to HKD $1.
6. When customers confirm to use the charging credit to settle the payment, charging credit will be deducted first; Customers shall settle outstanding amount by other means if all charging credit is consumed. Customers cannot select to deduct specific denominations of the charging credit.
7. Charging credit is specific for use by a single SD Charging account and is non-transferable to other account(s).
8. Charging credit cannot be: (a) exchanged for cash or other product or other service; (b) refunded in any amount; (c) used in conjunction with any other promotional offer(s).
9. The balance of charging credit shall base on the actual electronic record per Sime Darby’s system.
10. Sime Darby reserves the right to amend the terms and conditions without prior notice. In case of any dispute, the decision of Sime Darby shall be final in all matters concerning the use of charging credit. 
11. In the event of any inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

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